Digital business transformation is more than a technology upgrade. An organization must completely redesign its entire operational model, using technology driven methods, tools, behavior, mindset and competencies in order to scale digitally.
Reliable, outstanding and efficient solutions to small, medium-sized industries
Cutting-edge techniques and industry standards should serve as the very basics for any technical solution for the digital transition. Enterprise applications form the very foundation of any business organization. A comprehensive strategy incorporating smart intelligent solutions from a variety of software ecosystem is needed for a successful efficient digital transformation
Maximising the automation throughout the enterprise including the people, processes and technology. Process Extending the life of mission-critical systems like ERP / CRM , enhancing customer touch-points, upgrading legacy apps for optimal value, and digitizing procedures for unmatched productivity and efficiency
Access all types of your customer data, including details of all previous interactions, buying history, product issues, feedback, payment history, essential contacts, usage patterns of products, and other pertinent information. This comprehensive access to customer information can facilitate personalized service, informed decision-making, and enhanced customer relationship management.
The Artificial Intelligence revolution is vigorously underway, with enterprises across the globe turning to ML as a catalyst for their organizational transformation.
Acquire practical insights about customer interactions from your customer emails, meetings notes, CRM, chat messages, etc., Effortlessly access trends in your sales pipeline and insights about deals to bolster confidence in your sales projections.
Acquire practical insights about customer interactions from your customer emails, meetings notes, CRM, chat messages, etc., Effortlessly access trends in your sales pipeline and insights about deals to bolster confidence in your sales projections.
Cybersecurity must leverage the full potential of latest technology innovations and services in automation, Gen AI, machine learning, analytics, and cloud-based solutions
We advice by reviewing your existing software stack across including the cybersecurity strategy, best cyber security practices, implementations, managed security services, and solutions so that you can know the weaknesses or gaps in the security infrastructure and functioning
In the ever evolving landscape of cybersecurity, staying ahead of potential threats is crucial. Regular assessments, updates, and continuous monitoring are key to maintaining a secure digital environment. Zero trust, Governance, risk and compliance, digital identity management, digital workplace security, physical assets devices security, enterprise security-as-a-service, incident response and rapid recovery privacy and data protection, secure cloud transformation, threat detection and response vulnerability management, etc.,
Every organization is unique with different security requirements. Thus A one-size-fits-all approach to Cyber resilience is not practical and does not serve the purpose
ESOTAS, a global professional consulting startup, empowers businesses to achieve transformative results through leading digital, Generative AI , Machine Learning, Cloud and Cyber security solutions. From strategy to implementation, we bring Industry-leading expertise across Strategy & Consulting, Technology, and Operations to help you achieve your business goals.
Let's start by understanding your business challenges,identifying the key issues impacting your business.
PoC, Required tech stack, process changes depending upon your timelines, budget
Swift deployment of solutions utilizing Agile methodologies within well defined schedules
As a technology partner, we will help you to achieve quantifiable business goals
By utilizing state-of-the-art technology together with human ingenuity, we can solve, the most critical business problems. The opportunities are infinite when you partner with us.
ESOTAS is not only about building new services or new software tools. They play a critical role in IT and business transformations, They have demonstrated a very important role in enabling the business
We are excited to work with ESOTAS on this comprehensive transformation on such a fast basis. It took incredible courage, collaboration, and persistence of a truly strategic partner.
Challenge: Our client, struggles with a lengthy and impersonal onboarding process for new customers. Existing training and onboarding platform is time-consuming and lacked personalization, leading to slow customer adoption and with support queries. Implementing, Generative AI based solution which analyzes various data sources, including documentation, pdf files, support tickets, training notes,chat messages. The initial PoC result is amazing, how Generative AI can revolutionize onboarding by personalizing content and automating tasks, leading to faster customer adoption and a smoother user experience.
Our SME client, A dynamic and innovative player in the technical sector, identified the need to modernize their digital platform to enhance the user experience. The existing platform, while content-rich, lacked the intuitive navigation, performance and responsive design that today's tech-savvy users demand.
A growing online retailer, with rapidly increasing customer base gets lots of inquiries spanning order status, returns, product details, and more. Their approach, relying on human agents, automated process, custom ML algorithms, etc., resulted in long wait times and decline in customer satisfaction. By Implementing Generative AI (GenAI) powered customer service solution, leveraging data-driven, personalization and intelligent automation, our client can deliver exceptional customer experiences and gain valuable insights for continuous improvement
Challenge: Our client, is using traditional methods rely on basic rules, data analytic algorithms, and browsing history. Recommending the right products to customers is a big challenge, leading to missed sales opportunities and customer frustration. Implementing, right Machine Learning (ML) model, to personalize product recommendations. ML algorithm analyzes various data points simultaneously, including: 1.Customer demographics 2.Customer wish list analysis 3.Past purchase history 4.Similar purchases made by another customer 5.Browsing behavior (what products customers look at) 6.Click-through rates (which ads/products customers click on) 7.Products sold high during seasons 8. other factors.
Our client, an upcoming online business entity, was facing an escalating risk of cyber threats due to vulnerabilities in tech stack deployed - software components, services and applications. The client’s software infrastructure was susceptible to cyber-attacks, primarily due to outdated components and insecure applications. This vulnerability posed a significant risk to their business operations and data integrity.
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